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      Arbor Circle

      Engaged employer

      Arbor Circle reviews

      Front Desk Staff - Client Service Representative Arbor Circle Employee Review

      3.0
      7 Jan 2026
      Client service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Management is minimal, so no "helicopter" bosses. It is a very self-managed role! You will learn to prioritize your own tasks and will get comfortable advocating for yourself as an employee.

      Cons

      The staff turnover rate in this department is extremely high. There is flexibility when it comes to sick and vacation time but not when it comes to working from home. Client interaction and directing incoming calls for the entire agency is the number one priority for this role, which may impact your ability to complete other required tasks. The pay is entry level, and there are very few opportunities for advancement within the department. Supervisors often seem to just be "checking boxes".

      Explore other reviews about Arbor Circle

      5.0
      16 Apr 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      supportive team, inclusive environment, great place

      Cons

      Unsure on room for growth

      avatar
      Arbor Circle Response
      1y
      Thank you for taking the time to share your experience as an Arbor Circle employee! We love that you might be interested in continued growth with us. If you would like to learn more about options for growth and development now or in the future, I encourage you to reach out to the HR team. They are happy to walk thru potential currently option positions as well as career pathways with you! . Thank you for the work you do - it is so important for our clients and community. And THANK YOU for choosing Arbor Circle as your workplace! We are glad you are here!
      3.0
      10 June 2026
      Youth prevention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      They have a lot of money from various grants right now, so there are plenty of opportunities and you can get experience doing many different things. Some supervisors are incredible.

      Cons

      People in the Prevention division keep leaving, and the reason is obvious: upper management micromanages and refuses to listen to any constructive criticism, and instead actively punishes people who share their concerns about how things are run. There is a reason that there are dozens of job openings, especially in the Prevention division. You will be paid poorly and "asked" to do many extra responsibilities that are not in your job description. If you voice your concerns, at best you will be ignored; at worst you will be judged and upper management will make your remaining time miserable.

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