Pros
Co-workers are mostly great energy, a pretty upbeat work environment. Work events/activations kept customers engaged and changed up the energy of the space. Really believe in the ethos of the brand, so I was proud to represent the product.
Cons
Unrealistic job description - it was labelled as part time but I worked full time hours 5 days a week - when I inquired about this to my manager, he said it's just because I was in the training process - but my full scheduling continued for all of my contractual period minus the last 2-3 weeks. Manager sometimes did not communicate or train staff well. For example, I made a mistake that I realized after a couple weeks of working there. Instead of the manager bringing it up as a learning opportunity for new hires, they complained about it to permanent staff, which is how I ended up finding out what I did was wrong. Because I was working full time it was hard to learn product knowledge in my personal time, so I often felt uneducated and therefore incapable of providing premium customer service at work.