2.0
13 Sept 2024
Current employee, less than 1 year
Chestnut Hill, MA
Recommend
CEO approval
Business outlook
Pros
Employee discount is 60-70% this is above industry standard. Decent Pay. Networking opportunities with brand ambassadors and mangers from other locations.
Cons
Dysfunctional. Inconsistent priorities from management. My particular location was very operations focused and rarely offered premium guest experience. SM was incredibly passive aggressive and not passionate about developing new leaders or managers. Consistent lack of communication between SM and team. Consistent lack of communications and prioritization go guest over tasks from ASM. The companies main focus is the quality of their product + Expanding. Everything else typically falls to the wayside.