Direction-less organization for product and design - Product Designer Arcadia Employee Review

2.0
23 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers, good work life balance, fight climate change, unlimited PTO

Cons

Executive leadership keeps turning over, especially CPOs (we've had two in the past two years). CEO doesn't value being product-led, and the entire product/eng organization is dealing with constant whiplash. Leadership is clearly really burned out, and unfortunately the main way to grow your career/title is to show you can stay above constant turbulence and untangle work silos. We keep acquiring companies, but once they join, the integration plan is messy and uncoordinated. Not a great place to do product design work; nobody is focused on improving the end user experience, so it's difficult to work on meaningful projects that you're proud of. We rarely talk to customers too, which feels like a crucial missing piece of the product process. Lack of empathetic and transparent communications from leadership. We did a round of layoffs in October, and the CEO and new president spent most of it talking about how they're great leaders, which was tone-deaf. Execs will just gloss over bad news and repeat the same speech about how we're doing so great and how there's endless potential, but you learn to realize it's empty words, especially since they're so far removed from everyday work. tl;dr: Not the right place to work on exciting, meaningful products. Honestly, stay away. You'll realize within a couple of weeks that a lot of people are burned out and have low morale.

Explore other reviews about Arcadia

5.0
24 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun culture and great people to work with

Cons

Leadership lacked clear direction and alignment, which often resulted in shifting priorities and unclear goals.

1
avatar
Arcadia Response
7mo
We're truly happy to hear you experienced our fun culture and worked with great people—that team camaraderie is a huge part of what makes Arcadia special! We also appreciate your candid feedback on leadership direction and alignment. We recognize that the rapid changes in our industry and the broader market have made providing a perfectly steady, clear roadmap challenging, sometimes leading to shifting priorities and goals. We are actively working to improve how we communicate our strategy, ensuring our teams have the context behind our decisions and a clearer view of the road ahead. Your feedback is vital as we continuously refine our strategic process. Thank you again for sharing your experience. If you would like to discuss this further, please feel free to reach out to the HR BP team directly.
1.0
15 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Flexible work life balance -Mid level management & below are competent, hard working people

Cons

-Senior leadership is AWFUL. They are addicted to M&A, constantly change their mind about the product direction, are opaque and overly secretive, and constantly deflect blame onto those below them. -Arcadia pivoted away from renewables into consulting and solutions. It is no longer a mission-driven company

3
avatar
Arcadia Response
11mo
Thank you for taking the time to share your honest feedback about your experience as an Arcadia alum. We genuinely appreciate you highlighting the flexible work-life balance and the talent and hard work of our mid-level management and below. These are aspects we actively strive to maintain and improve, and it's encouraging to hear they made an impact on your experience. We hear your concerns regarding senior leadership and the feeling that Arcadia has strayed from its mission. We want to assure you that we remain steadfastly committed to our core mission: putting clean energy on the grid and helping companies find the cleanest kilowatts possible. The past few years have indeed been challenging, marked by significant and unpredictable shifts in both the financial and political environments. These external pressures have required us to make difficult decisions and adapt our strategies, including our approach to acquisitions and product direction, to ensure the long-term sustainability and success of the company. We acknowledge that these strategic changes and integrations have been impactful, and we can assure you that our leadership team is fully accountable for their success and for guiding Arcadia forward. We are committed to transparency regarding the financial health of the business and actively strive to avoid opacity. We share regular updates through monthly all-hands meetings, bi-weekly newsletters, and frequent Slack updates. We welcome further conversation and feedback, and can always be reached through our alumni help desk, which can be found in your offboarding information.
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