10 Aug 2019
Anonymous employee
Ark Schools Response
6yThank you for your feedback. As an organisation, we value and take all feedback seriously and are always looking for ways to improve. We wanted to take the opportunity to address some of your comments and concerns.
We recognise that we are working in challenging times, but we are working hard to ensure great outcomes for pupils and across our services. We are sorry that you did not choose to engage with us directly on the issues you were facing and allow us to support you through these, before posting on a forum such as this. We take all staff concerns seriously, and there are many avenues open to staff who have any concerns. We take the comment about Ark having a toxic working environment very seriously and want to address this straight away; we want you to be happy at work and are sorry that you feel this way. We are also working on our work-life-balance / flexible working offer and hope we can use this to be an employer of choice for the future.
We want our frontline staff to feel supported by their line managers and Leadership Team and to be confident in all that they do, as without them we would not be able to provide the education and support services that we do for our amazing pupils. We will take this feedback on board and use it to better the training and guidance that is carried out to staff.
We are working hard to recruit, support and invest in our staff and to make Ark Schools a good place to work. If you have any further comments, we have a number of processes for staff to report concerns to management and staff council and we would encourage any member of staff who have concerns to use these mechanisms. Thank you for your contribution to the organisation and we wish you the very best of luck.