Great Company - Anonymous employee Aroma360 Employee Review

I almost did not apply to work here because of the reviews and all I have to say is perspective really is everything because I have not personally experienced any of the negatives mentioned. You get a solidly livable base pay and commission. The managers really want you to do well. I have never had this level of support and mentorship. The training period is not a reflection of how your sales will be long term. They start you off practicing on leads that are a bit older. Your first week on the phones is really just getting comfortable. Just be coachable and I promise you won’t regret it. I feel genuine care from Alexei, Matthew, Miles and Dev. The office culture is very diverse and welcoming. People want to be there and want to make money. Also best health insurance I’ve ever seen.

The interview process is a lot. Do your homework on the company. This is not McDonald’s not everyone can work here.

Lots of space to grow within the company

Chronic understaffing leads to widespread burnout. Most people are stretched across responsibilities well beyond their role. Lack of clear structure or process; priorities shift constantly with little communication Leadership reactive rather than strategic, which trickles down into constant fire-drills for the team. High turnover that the company doesn't seem to meaningfully address. Work-life balance suffers significantly; the always-on culture is not sustainable