Customer Service Manager - Customer Service Manager Aroma360 Employee Review

2.0
9 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Fast-paced, growing company. Low hanging fruit

Cons

There is no structure. Company policy and rules change daily/like the wind.

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Aroma360 Response
3y
Aroma360 strives to continuously progress as an employer of choice and appreciate any and all feedback. We are very fast paced and our team members are experiencing incredible professional growth as the business continues to grow. The Company's structure is solid and our policies have been, and remain in place. We thank you for your past employ and wish you the best in your future endeavors.

Explore other reviews about Aroma360

5.0
21 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bad leadership Bad organization Bad benefits Most positions are revolving doors

Cons

This job only has pros and no cons

1.0
19 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of space to grow within the company

Cons

Chronic understaffing leads to widespread burnout. Most people are stretched across responsibilities well beyond their role. Lack of clear structure or process; priorities shift constantly with little communication Leadership reactive rather than strategic, which trickles down into constant fire-drills for the team. High turnover that the company doesn't seem to meaningfully address. Work-life balance suffers significantly; the always-on culture is not sustainable

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