Never work here. - Customer Service Representative Arvato Employee Review

1.0
19 Dec 2022
Recommend
CEO approval
Business outlook

Pros

There are no pros at all.

Cons

8-6 shift pattern, work place favouritism and bullying, they advertise the jobs as a mix of phones and email, in reality you will be on phones for 90% of your days work and an hour emails at the end. Shift management, hard to get time off for legit purposes like going to the doctors. You have 10mins a day for loo breaks outside of alloted breaks. No freedom, constantly pulled up on minor issues, have to work Xmas/new year break. The worse company I've ever worked for. Save yourself and get a job elsewhere.

Explore other reviews about Arvato

5.0
5 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team, growing company and development opportunities

Cons

Demanding clients with high standards

1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good employees

Cons

This is one of the worst places I have ever worked. They do not care about their employees here; to them, you are just another number. They get upset when you use your sick days, even though they are a legal right, and then retaliate against you by punishing you when you return to work. And be careful about filing a complaint with Human Resources because they are two-faced. Instead of helping you, it often ends up backfiring on you. That is why no one feels comfortable going to them. This company does not appreciate or value its employees unless you have connections or favoritism. Management, starting from the top, has no clear direction. Everything constantly changes, even when it is not the best option, simply because someone higher up decided it. The environment feels outdated and authoritarian, like something from another era. There is a lot of hypocrisy, resentment, and abuse of power.

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