Low expectations - Client Service Representative Ascensus Employee Review

2.0
15 Aug 2018
Recommend
CEO approval
Business outlook

Pros

They'll hire anyone at anytime

Cons

Management is mostly internal which means they have little experience. They could use some external viewpoints, but don't pay enough to attract those changes candidates. You get what you pay for.

Explore other reviews about Ascensus

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Cons

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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