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      Ascensus

      Engaged employer

      Ascensus reviews

      DO NOT WORK HERE - Client Relationship Manager Ascensus Employee Review

      1.0
      25 Jan 2024
      Client relationship manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work is not difficult, easy to establish a routine

      Cons

      DO NOT WORK HERE. They bait and switch current employees and potential new hires by claiming the role is “full time remote” and then randomly force people to come in weekly, with no exceptions. They cannibalize successful teams by forcing them to do work for other teams and departments and pile on work for already well-performing individuals so you’re punished for doing a good job. Terrible raises that don’t even meet COLA.

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      5.0
      3 June 2026
      Compliance analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

      Cons

      Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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