Beware of false promises (READ!!) If I can prevent 1 person having their time wasted it's worth it. - Sales Aspire Technology Solutions Employee Review

Thank you for taking the time to review Aspire Technology Solutions. As you know, one of our six core values is ‘Sincere’. We always aim to do the right thing for our customers and our colleagues and communicate in an honest way so we will be transparent in our response. We are extremely proud of our HQ on the Gateshead Quayside which we have invested a lot in to ensure our teams have a comfortable work environment. At Aspire, it is very important to us that all colleague's behaviours align with our values. I am unclear as to your reference to the gender of our Front of House team members and what relevance this has to your review of Aspire, this does not align with the inclusive culture we strive for at Aspire so naturally this may suggest a parting of ways was necessary. Thank you also for recognising the great work and dedication of our line managers at Aspire, we have a great management team that is dedicated to developing the great talent we have within the business. I am unhappy to hear you are disappointed with the salaries Aspire pays and our commission structures. Aspire has a Colleague Reward Committee whose purpose is to ensure a fair, rigorous and transparent approach to the setting of pay and benefits for all our people so we will bear in mind your comments when this Committee next meet. To provide some clarity on your comments around progression, in 2022, 45% of colleagues were promoted or secured a new role through internal recruitment. All of these processes are based on merit and in line with the requirements for that position. To ensure equality, inclusion and diversity all recruitment, promotions and training are run fairly in line with legislation. I am sorry you did not get a chance to grow your career during your time with Aspire, we can’t define your career for you, but we support and ensure you’re aware of what might be available, talk about careers and your development to help you get to where you want to be. I have the utmost respect for our leaders who have guided Aspire on the journey to get us to where we are today. How they dress, where they go on holiday and who they associate with are not relevant to their role as long as this is not a conflict of interest to Aspire or brings the company into disrepute. Cost of living is a topic which is regularly discussed at the Colleague Reward Committee where we ensure we pay competitive salaries. At present, our vending machine supplier is North East Vending. Aspire’s CEO does not own North East Vending. Thank you once again for your feedback. We appreciate all of your hard work in your time with us and wish you the very best for the future.