Not a bad company, just a bad department. - Customer Care Lead Associated Bank Employee Review

3.0
29 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Customer Care staff is very wonderful-everyone is caring and friendly. The pay is nice, and the company provides great benefits. Flexible scheduling.

Cons

Upper management is very oblivious to the needs of the department. The expectations placed on the employees and lower management are unreasonably high.

Explore other reviews about Associated Bank

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Free checking accounts with no charges! Sick and PTO time Always room for internal growth within company

Cons

Colleagues don't qualify for lending despite current employment - if credit score and income are not there.

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Volunteering Opportunities Severance Package C Suite Seems Good

Cons

Poor Communication Poor Upper Management Underutilizes Talent Inefficient Softwares Bloated Organization Hard to advance in company

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