Super disorganized. Management fails to manage. - Product Operations Specialist Atento Employee Review

Pay is borderline minimum for the amount of work. Overworks employees. No sense of direction. Management caters exclusively to clients disregarding teams needs. Numerous feedback meetings without any action being taken on topics brought up. I had fellow agent be promoted and demoted to team lead at least 4 times in the span of 2 months and she was the only one who did things right. The team lead before her disappeared on a suspicious sick leave for more than 6 months. Would not recommend if you had other offers.