Customer Consultant - Customer Service Consultant Athleta Employee Review

2.0
20 Sept 2013
Recommend
CEO approval
Business outlook

Pros

Gap, Inc. offers great benefits

Cons

Company generates profusions of poorly-worded email and online discount offers that have created a rude, demanding and entitled population of on-line shoppers.

Explore other reviews about Athleta

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Great discount, supportive environment, female centric, quality products.

Cons

There were mandatory quarterly meetings with lots of educational videos and role playing.

3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Very black & white on policies. You always know what is right or wrong.Operationally strong company that allows movement between brands. Decent pay if you advocate for yourself as an external, but don’t expect much once you’re in.

Cons

Company has changed direction so much since COVID. Seems like there’s no clear idea on who we are anymore.Senior leadership feels like a revolving door that only succeeds in spinning tires with no traction. We love to initiate something only to either sunset it months later or leave it in limbo(WellPro). The amount of stress pushed on stores to meet credit goals is absurd to the point it inspires unethical behaviors in certain stores.

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