Ethical billing focus, but quality and autonomy have declined - Physical Therapist Athletico Employee Review

2.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-a focus on billing ethically -easy documentation

Cons

Athletico as a company has gradually decreased in quality over the several years I have been here. There used to be freedom to treat, schedule and work hours that best fit each clinic, however specifically in Michigan where I work, all individuality amongst clinics is gone thanks to recent changes from management. Clinicians now have set schedules regardless of how it affects their work/life balance and there's constant oversight as to how we book our patients. Taking away our paid half hour of lunch was yet another way poor leadership in Michigan has shown no appreciation for its workers. Along with these changes, there's been a borderline obsession on increasing our patients seen per week. The basis of receiving our raises were changed (with no communication to us) to no longer take into account our performance reviews from our manager, but strictly on how many patients we see. Ive been working as a clinician for over 15 years and recognize the challenges our field is facing currently, but changing raise parameters without communicating it to us was underhanded and disappointing. To feel like my worth as a therapist isn't tied to the quality of care I bring or how I contribute to my clinic and coworkers, but strictly to the number of patients I see is equally frustrating. It's disheartening to see these changes in a company i once was proud to work for.

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Athletico Response
1mo
Thank you for sharing your feedback. I am glad you appreciate our documentation system and our billing process. We’re sorry to hear that your experience didn’t reflect the supportive and balanced work environment we strive to provide. The concerns you mentioned are taken seriously. We appreciate your perspective and will continue working to improve. If you’re open to discussing your experience further, we’d welcome the opportunity to learn more careers@athletico.com

Explore other reviews about Athletico

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great hands on experience compared to other clinics. Heard that at other clinics, aides just clean and 'make the clinician's life easier' but at this location if youre willing to learn and take initiative, you can assist patients through their exercises under supervision of the licensed therapist

Cons

The only thing is the pay, but it's an entry level job so makes sense why.

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Athletico Response
1w
Thank you for your thoughtful feedback! We’re glad to hear you’re enjoying the hands-on experience and opportunities to work directly with patients—those are important parts of building a strong foundation in this field. It’s also great to know that our management team is making a positive impact on your experience. We understand your feedback regarding compensation and appreciate your perspective!
4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits Good job right out of PT school and good experience Great continuing education resources and paid for

Cons

Expectations to double book and triple book patients Lack of room for career growth You are micromanaged Leads to burnout

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