Pros
I’m sitting here really trying to think of just one….nope, can’t do it.
Cons
If you’re an experienced field technician and are looking for a good company, then keep looking because this company is not it. From the outset, there are red flags that become apparent very quickly. While they might promise competitive wages and great benefits during the interview, the reality is far from what is advertised. The pay scale is not reflective of the industry standard for seasoned professionals and advancement opportunities are nearly nonexistent, regardless of your performance or work ethic.
Management tends to be disorganized and rarely listens to the feedback provided by those actually working in the field. This disconnect leads to poor scheduling, with technicians often expected to work long hours with little notice.
Tool allowances and equipment are another sore point. Many of the vehicles and tools provided are outdated, poorly maintained, or not replaced as needed. Field technicians frequently end up spending their own money just to get the job done safely and efficiently, with little hope of reimbursement or recognition. There is also a notable lack of training or professional development support. New technologies are adopted slowly, leaving you behind competitors’ skill levels and industry standards.
The company culture is not supportive or team-oriented. High turnover is the norm and morale among current employees is low due to lack of recognition and appreciation from upper management. Communication is lacking, which means important details about jobs are often lost or miscommunicated, causing unnecessary frustration and delays. When issues arise in the field, support from the office is minimal, leaving you to figure out solutions on your own.
In summary, experienced field technicians will find little to no meaningful incentive to stay with this company. Poor management, inadequate pay, a cheap SOHO network and a lack of genuine support or career advancement make this company a poor choice. If you value your skills, your time, and your professional growth, you are better off continuing your search elsewhere.