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Auto-Owners Insurance

Engaged employer

Could be better - Field Claims Representative Auto-Owners Insurance Employee Review

3.0
15 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Benefit package offers flexibility, including pension, 401k, student loan repayment and yearly bonuses. Technically, there are opportunities for associates to advance, but plenty of obstacles in the way.

Cons

Claims is tragically understaffed, the work load is abusive, great people are leaving at an alarming rate. Salaried position, expected to put in long hours without fair compensation. Employees continually ask for work balance improvements, management seems frozen in a distant time and they are mostly unresponsive.

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Auto-Owners Insurance Response
2y
Thank you for sharing your feedback. We are sorry to hear about your concerns, and we would like to know more. Please email us at conversation@aoins.com so that we can learn more about this.

Explore other reviews about Auto-Owners Insurance

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Work-life Balance Workload Culture Benefits

Cons

Work from home Relocation expectations

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Auto-Owners Insurance Response
1mo
Thank you for taking the time to share your review. We are glad to hear you've had a positive experience with our work culture and we appreciate your feedback.
2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Easy job to do if you’re halfway smart and actually try.

Cons

Low salary compared to other companies. Raise your concerns with this or anything else and management basically blackballs you for any opportunity for growth. You can do twice as much work as some of your co-workers and still get the same measly 3% annual raise. You’re better off coasting through the job rather than giving 100% effort. The harder you work, the more responsibilities they give you without any monetary compensation.

3
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Auto-Owners Insurance Response
1w
Thank you for sharing your review. We value your feedback regarding compensation as we continue to evaluate our programs. If there is anything additional you would like to share, please email us at conversation@aoins.com.
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