employer cover photo
employer logo
employer logo

Auto-Owners Insurance

Engaged employer

Toxic Culture - Claims Representative Auto-Owners Insurance Employee Review

1.0
25 May 2025
Recommend
CEO approval
Business outlook

Pros

Decent coworkers that helped out and assisted.... nothing else

Cons

*7 day work weeks *On call all the time *Managers that lied to you work responsibilities and hours *A toxic work culture that starts at the top with Whisnant and trickles down through everyone. I've worked for 5 carriers in my 25 plus year career and AO was a disaster on all levels *Low Pay

avatar
Auto-Owners Insurance Response
1y
Thank you for providing your feedback. We are sorry to hear about your concerns with the work culture you perceived, and we do not find this to be typical of Auto-Owners. We would like to know more about this. Please email us at conversation@aoins.com so that we can learn more about your experience.

Explore other reviews about Auto-Owners Insurance

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Work-life Balance Workload Culture Benefits

Cons

Work from home Relocation expectations

avatar
Auto-Owners Insurance Response
3w
Thank you for taking the time to share your review. We are glad to hear you've had a positive experience with our work culture and we appreciate your feedback.
2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Easy job to do if you’re halfway smart and actually try.

Cons

Low salary compared to other companies. Raise your concerns with this or anything else and management basically blackballs you for any opportunity for growth. You can do twice as much work as some of your co-workers and still get the same measly 3% annual raise. You’re better off coasting through the job rather than giving 100% effort. The harder you work, the more responsibilities they give you without any monetary compensation.

3
avatar
Auto-Owners Insurance Response
5d
Thank you for sharing your review. We value your feedback regarding compensation as we continue to evaluate our programs. If there is anything additional you would like to share, please email us at conversation@aoins.com.
See reviews by: Helpful|Rating|Date|All