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      AutoHero

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      AutoHero reviews

      Hire just to fire! - Call Center Representative AutoHero Employee Review

      1.0
      30 Mar 2016
      Call center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Quick easy money. It's the luck of the draw when getting appointments. There isn't much Pros to this job. I have nothing good to say about working here.

      Cons

      No cubicles and space is constricted, if you're claustrophobic do not apply here. There are good days and there are bad days. Management will fire you if your appointments don't show up. (as if you can control what the client does). They tell you to make your dials and you'll be ok, but that's a lie. They tell you that you have a 2 month probation period, but I just witnessed 2 people that have been working for less than 3 weeks be terminated for not having enough people show up to the appointments. Like, I said before..it's the luck of the draw. At least I'm safe for now and still work for this no good company. It's a quick to get hired so it gets the job done until I find something a little better.

      avatar
      AutoHero Response
      10y
      I'm sorry you're not having a positive experience at AutoHero. We'll admit to growing faster then we anticipated. We've simply out grown our space sooner then we thought. That's part of the start up environment. We don't get everything right but my door is always open for a conversation. I can't comment on individual performance of our employees. We're now open a year and we have plenty of new policies and procedures that a maturing company needs. It's a growing process and we know it. We hope you'll help us work through our challenges.

      Explore other reviews about AutoHero

      5.0
      19 Aug 2019
      Data entry clerk
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work life balance, great pay the hiring manager was very nice and helpful throughout the whole process.

      Cons

      None that I can think of.

      3
      5.0
      28 Mar 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hyper-growth car-tech company with the best people you could work with. Everyone is so friendly and laid back. The attire is casual and the office layout is open (no cubicles). I've been here for 6 months so a lot has changed and is changing (it's a start-up -- what do you expect?). The sales team culture is goofy yet has a friendly-competitive vibe. The Call Center is set up with teams & team leads and they have potlucks often. The Director of Sales brings his most adorable dog to work everyday. The managers do not work in offices so they are approachable and do not micro-manage. Love working here so far!

      Cons

      Start-up environment (space isn't the best) but the original managers who leased this space didn't know how rapid our growth would be a year ago! Parking is on the street as long as you don't mind walking a little.

      avatar
      AutoHero Response
      10y
      Thank you for your feedback! Glad to hear you're having a good experience here. My door is always open, ( as you know, I don't have one or walls... ) I invite your feedback positive or negative at any time.
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