Best decision I made, fantastic team and product! - Customer Success Manager Avail Employee Review

5.0
9 May 2019
Recommend
CEO approval
Business outlook

Pros

Avail puts their employees first, always. The management really cares about each individual and their career and life goals. Avail has offered me so many opportunities to grow and develop professionally, they have allowed me to feel confident while still challenging me daily. Within Avail, I have grown a team and have been put in a people-management role for the first time. I truly feel very passionate about the product, customer, and team. I am lucky to come to work each day at Avail.

Cons

As a startup, we move fast and continually iterate on the product - things are always changing. We are extremely scrappy and expert problem solvers. This is not a clock-in, clock-out job. This is a career and if you aren't willing to put in the hard work and hours, this is not a good fit for you.

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Avail Response
7y
Thank you for taking the time to share your experience at Avail!

Explore other reviews about Avail

5.0
2 June 2025
Recommend
CEO approval
Business outlook

Pros

Flexible, remote work great for those interested in mitigation

Cons

None that I can think of at the moment

3.0
18 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Health insurance was alright, and Payments team did not have to work bank holidays.

Cons

Poor leadership and communication, direct management took credit for ideas and expected team to come up with revenue ideas although that was not required of the department, layoffs happened after leadership bragged how much money was being made and how successful the acquisition was.

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