Great company and environment, typical Customer Care hours - Customer Care Specialist Avail Employee Review

4.0
23 June 2022
Recommend
CEO approval
Business outlook

Pros

Close team who truly cares about each other Managers listen to your feedback and work to implement a solution Unlimited PTO

Cons

Staff shortages as it's rapidly growing so this turned into longer shifts to cover volume

Explore other reviews about Avail

5.0
2 June 2025
Recommend
CEO approval
Business outlook

Pros

Flexible, remote work great for those interested in mitigation

Cons

None that I can think of at the moment

3.0
18 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Health insurance was alright, and Payments team did not have to work bank holidays.

Cons

Poor leadership and communication, direct management took credit for ideas and expected team to come up with revenue ideas although that was not required of the department, layoffs happened after leadership bragged how much money was being made and how successful the acquisition was.

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