Greatful - Customer Service Representative Availity Employee Review

5.0
17 July 2020
Recommend
CEO approval
Business outlook

Pros

Even if your not a IT person, Availity's teaches you how to navigate a work station.

Cons

30 minutes lunch breaks are tough, but you adjust.

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Availity Response
5y
Thank you for your feedback. We're happy that you enjoy being a part of our Client Services team! Honestly, we can't imagine how it feels to join Availity while fully remote, during a pandemic—it's probably a little strange. We've adapted our onboarding processes as we've continued to grow and appreciate the kudos! Know that the work you are doing is having a positive impact on our healthcare provider community and making a real difference!

Explore other reviews about Availity

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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