Availity Client Services Rep - Client Service Representative Availity Employee Review

Thanks for taking the time to provide your review. First, we DO care for our associates, and we think that's one reason we're able to attract such exceptional talent, like yourself! We try to offer the most comprehensive training we can on our products and processes so that associates feel prepared to handle the questions and requests that come in from the call center. However, no amount of training will apply to every possible scenario, and we've found that the best way to learn is by jumping in. We have people in place to support our new client service associates when they need help assisting callers, and we know that getting everything down takes time and practice. Thank you again for your review. We are happy to have you as part of the Availity team!