Great work culture and pay - Customer Service Representative Availity Employee Review

5.0
6 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Great work culture and pay

Cons

High stress, can get redundant

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Availity Response
4y
Thank you for writing a review. We are happy you are here and grateful for your positive comments! We are very proud of our culture and total rewards programs, so it’s always good to see those on the list of pros. You, and the rest of our Client Service associates, are the heart of our organization--talking with our clients day-in and day-out. While most of our clients are grateful for the assistance, we know it isn’t always easy. That’s why we offer comprehensive training and encourage associates to network with colleagues and their supervisors through Teams chat throughout the day. Some supervisors even host trivia contests and bingo games to keep things light and break up the day. If you have other suggestions, please pass them along to your supervisor. Again, thank you for your comments. We’re so glad to have you on the team.

Explore other reviews about Availity

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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