4y
Thank you for sharing such positive comments! We also think the Availity team is excellent and appreciate this feedback.
We are proud of our customer service team members, who work every day to delight our customers. Keep up the excellent work! We know that solving customer issues can sometimes be challenging, so we hire the best talent and provide training to handle all the different personalities and scenarios. We still believe that our customers’ interactions, good or bad, make us better—as we gain new perspectives and continually work to improve.