Great company to work for - Client Services Representative Availity Employee Review

5.0
24 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Work from home, salary, PTO, cares for employees

Cons

Working on phones all day

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Availity Response
3y
Thank you for taking the time to write a review and the five stars! We appreciate you and your feedback. Our client services team members are responsible for helping our customers with their technical and business challenges. While they spend a good portion of their day on the phone, their work is vital to our business and deeply appreciated by everyone throughout the organization. Associates in these positions have the opportunity to learn our business from the ground up and to advance into other areas of the company when opportunities become available. We've promoted several client services team members this year! Our leadership team works hard throughout the year to keep everyone in the business informed on how we are performing against our operating objectives and goals. There are many ways to stay informed, from weekly emails from the CEO to quarterly all-associate meetings and internal videos like Availity Unplugged. We will continue to look for ways to improve in this area.

Explore other reviews about Availity

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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