Great - Client Service Representative Availity Employee Review

5.0
21 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Hours Work from Home PTO

Cons

Sometimes you can get a long call. Angry users

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Availity Response
3y
Thank you for your short review. Availity provides various benefits, including working from home, unlimited/generous PTO, and a schedule that helps our associates achieve a healthy work-life balance. Unlike many technology companies, Availity routinely ranks high for providing quality customer service. Our client services associates are skilled at making the customer feel important by working with them to help resolve the issue regardless of how long it takes. Technology challenges are never fun—we’ve all been there—so some callers may be frustrated initially, but most are grateful for your support. Sometimes, all they want is for someone to listen. We appreciate all you do for Availity – keep up the great work.

Explore other reviews about Availity

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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