Once a Great Company now Ruined - Technical Lead Avalara Employee Review

1.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Salary is the only good thing but if you will choose it just for salary, you are going to regret it

Cons

Avalara used to be a great company with excellent culture and supportive people, but after the aquisition by Vista, management has become just puppet of Vista execs. There has been reorg leaving a lof of people in turmoil and leaving a large portion of leadership till SVP powerless. CFO who has been there since a long term has left. Every manager is given a target to fire certain number of employees in specific period of time and a lot of people have become victims irrespective of performing really well and going above and beyond for the company. They are promoting and keeping people who have been blinding taking orders. Company's approach for forcefully fitting AI even where it does not make any sense has ruined the core product and every year they come up with a new priority while abandoning existing priorities. This approach won't take Avalara anywhere.

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Avalara Response
2mo
Thank you for taking the time to share your experience. We always strive to create a supportive environment for our employees and are sorry to hear you feel we missed the mark. We appreciate your feedback and wish you all the best

Explore other reviews about Avalara

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good org Solid product Good middle mgmt.

Cons

Like every SaaS org direction as a whole is a bit turbulent Needs to figure out how to properly lean into Enterprise

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Avalara Response
1w
Thank you for sharing your experience at Avalara. We appreciate your perspective and are glad to hear you’ve had a positive experience with the team and the work. We also value your thoughtful feedback as we continue to improve and grow. We’re grateful to have you on our orange team.
1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

- Passionate employees who "remember the good times before Vista" and want to get back to it (they all think this upcoming IPO will fix things, but I have strong doubts and I expect a large layoff to artificially inflate the company's value under the guise of "AI efficiency"). - A strong interest in AI technologies (even if leadership has no idea or expertise on how to effectively implement it, and don't provide employees enough time to implement AI techniques effectively). - Nice facilities - Market product leader

Cons

- Constant, daily new priorities requiring constant reactivity and preventing meaningful work from being done. This tramples the boots on the ground employees - Toxic work culture due to a private equity fixation on bottom-line optimization. Resist, and you'll be fired. Observed many new leaders last less than 6-months, - Constant layoffs and offshoring/outsourcing to Pune, India. No understanding of these strategies, leaving no geographical balance based on needs or strategy - As a result of gutting the People Operations teams, there are no formal job profiles and performance reviews are based on popularity and subjectivity - Overworked and burned out employees across the company - Pushy, angry, and rude cross-team relationships. Many sales and operations leaders model this after executive leadership and think this is the only way to get things done.

13
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Avalara Response
1w
Thank you for taking the time to share your experience. We strive to create a fair and respectful workplace, and we're sorry to hear this was not your experience. We appreciate your feedback.
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