RUN AWAY FROM THIS PLACE!!! - Anonymous employee Avalara Employee Review

2.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I'd say it is hard to find pros in this place but pay is alright and, the Engineering team has great innovations but it ends there. Customer Service is sucks and the rest is just bs.

Cons

This place is a mess. The leadership is a bunch of people who have been working together in many different places, very like a club and a nepotistic mindset. Leadership is greedy on targets but have no foot in reality, so targets are hardly met. People have been leaving in droves and new ones accept the job because they either are desperate for something or have no idea where they're getting into. Run Away from this place. You might get lucky and find a nice manager but in a russian roulette you also have some probability of doing fine, so think twice.

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Avalara Response
1mo
Thank you for taking the time to share your perspective. We want all Avalarians to feel supported and valued. We’re sorry to read that has not been your experience and we’d like to talk with you to learn more. If you’re open to continuing the conversation with us, please contact avalisten@avalara.com.

Explore other reviews about Avalara

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good org Solid product Good middle mgmt.

Cons

Like every SaaS org direction as a whole is a bit turbulent Needs to figure out how to properly lean into Enterprise

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Avalara Response
6d
Thank you for sharing your experience at Avalara. We appreciate your perspective and are glad to hear you’ve had a positive experience with the team and the work. We also value your thoughtful feedback as we continue to improve and grow. We’re grateful to have you on our orange team.
1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

- Passionate employees who "remember the good times before Vista" and want to get back to it (they all think this upcoming IPO will fix things, but I have strong doubts and I expect a large layoff to artificially inflate the company's value under the guise of "AI efficiency"). - A strong interest in AI technologies (even if leadership has no idea or expertise on how to effectively implement it, and don't provide employees enough time to implement AI techniques effectively). - Nice facilities - Market product leader

Cons

- Constant, daily new priorities requiring constant reactivity and preventing meaningful work from being done. This tramples the boots on the ground employees - Toxic work culture due to a private equity fixation on bottom-line optimization. Resist, and you'll be fired. Observed many new leaders last less than 6-months, - Constant layoffs and offshoring/outsourcing to Pune, India. No understanding of these strategies, leaving no geographical balance based on needs or strategy - As a result of gutting the People Operations teams, there are no formal job profiles and performance reviews are based on popularity and subjectivity - Overworked and burned out employees across the company - Pushy, angry, and rude cross-team relationships. Many sales and operations leaders model this after executive leadership and think this is the only way to get things done.

13
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Avalara Response
3d
Thank you for taking the time to share your experience. We strive to create a fair and respectful workplace, and we're sorry to hear this was not your experience. We appreciate your feedback.
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