Good pay and training, but favoritism and stagnation persist - Sales Development Representative (SDR) Avalara Employee Review

2.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

- Good pay at start - Insightful Training - NSA

Cons

- No promotions or career growth opportunities - Salary increments are not satisfactory - Favoritism is very noticeable within the team - Leads/accounts are not distributed equally among reps - Some reps use unethical practices and still achieve targets consistently Even after multiple complaints, no strict action has been taken — only verbal communication saying such things should not happen going forward -Hardworking employees often do not get the recognition or opportunities they deserve, while others do and get club trips as well When these concerns are raised, leadership says this has been happening for years and cannot be changed much

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Avalara Response
3w
Thank you for taking the time to share your experience. We want all Avalarians to feel supported and valued. We’re sorry to hear you feel we missed the mark. If you’re open to continuing the conversation with us, please contact avalisten@avalara.com.

Explore other reviews about Avalara

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good org Solid product Good middle mgmt.

Cons

Like every SaaS org direction as a whole is a bit turbulent Needs to figure out how to properly lean into Enterprise

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Avalara Response
5d
Thank you for sharing your experience at Avalara. We appreciate your perspective and are glad to hear you’ve had a positive experience with the team and the work. We also value your thoughtful feedback as we continue to improve and grow. We’re grateful to have you on our orange team.
1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

- Passionate employees who "remember the good times before Vista" and want to get back to it (they all think this upcoming IPO will fix things, but I have strong doubts and I expect a large layoff to artificially inflate the company's value under the guise of "AI efficiency"). - A strong interest in AI technologies (even if leadership has no idea or expertise on how to effectively implement it, and don't provide employees enough time to implement AI techniques effectively). - Nice facilities - Market product leader

Cons

- Constant, daily new priorities requiring constant reactivity and preventing meaningful work from being done. This tramples the boots on the ground employees - Toxic work culture due to a private equity fixation on bottom-line optimization. Resist, and you'll be fired. Observed many new leaders last less than 6-months, - Constant layoffs and offshoring/outsourcing to Pune, India. No understanding of these strategies, leaving no geographical balance based on needs or strategy - As a result of gutting the People Operations teams, there are no formal job profiles and performance reviews are based on popularity and subjectivity - Overworked and burned out employees across the company - Pushy, angry, and rude cross-team relationships. Many sales and operations leaders model this after executive leadership and think this is the only way to get things done.

12
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Avalara Response
2d
Thank you for taking the time to share your experience. We strive to create a fair and respectful workplace, and we're sorry to hear this was not your experience. We appreciate your feedback.
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