Pros
AvantGuard does a lot so that even during COVID, their employees still feel appreciated and valued. One thing that has really impressed me, is that they know that they are usually not going to be where someone works for the rest of their life, and they encourage their employees to ask for opportunities and develop skills that they can use in their next endeavor. They are constantly giving front-line employees the opportunity to grow into coaching and management roles and get valuable leadership experiences. This is a company with a conscience, and the way they treat their employees really helps to create an amazing work environment. They are also extremely flexible in the schedules and hours that they offer so that they can easily accommodate their employees school or other work schedules.
Cons
If you are entering Avantguard at the frontline as an operator, you will be spending all of your time taking calls. If you are not interested in working in a call center environment, you would probably be better suited elsewhere.