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Avantia Insurance

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The Best Company I've Worked For - Head of Complaints Avantia Insurance Employee Review

5.0
11 July 2025
Recommend
CEO approval
Business outlook

Pros

At Homeprotect, I see the visible, positive impact of my work every day, and I’m proud to be surrounded by people who care about getting it right for both our customers and each other. Below is a list of things that I love about working for Homeprotect. Purpose That Matters: I help Homeprotect deliver fair, accessible insurance, giving a voice to customers who are often overlooked by big insurers. This gives me real job satisfaction. Customer First Culture: My role directly shapes the customer experience, making sure we continually improve through a focus on customer outcomes, and I love making a positive difference to our policyholders. Room to Influence: I feel valued and encouraged to bring forward proposals to make meaningful change. Collaboration & Openness: I love working in a place where feedback is welcomed, egos are left at the door, and everyone comes together to find solutions. Growth & Innovation: Homeprotect encourages me to bring new ideas, learn from mistakes, and think creatively, which is perfect for my critical thinking approach. Clear Ambition: As we move towards becoming a top tier insurer, the work I do in assurance is central to our growth and future success. People First Environment: I feel celebrated, supported, and empowered here, with plenty of space to influence how things are done and keep things enjoyable for my team.

Cons

There are no down sides of working at Homeprotect.

Explore other reviews about Avantia Insurance

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

- great office culture - employees show great longevity - flexibility with office attendance - great training in place which is mandatory - lunch clubs / brunch clubs etc

Cons

- very fast paced environment, but can be seen as a positive

5.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

- Straightforward interview process (2 stages) - Lovely, supportive people and culture - Generous benefits package, including private healthcare - Competitive pay - Cosy office, close to the station (easy commute + on-site parking) - Good onboarding process that helps you settle in quickly (Including Buddy Programme) - Plenty of ownership and impact in your role - Pretty good work/life balance (1 day in the office + extremely flexible working policy)

Cons

- Smaller company, so documentation and processes for new roles are still maturing/might not be in place so will need ownership from the new joiner (can be seen as a good thing - personally I do) -less people so less of a hierarchy so unclear where you sit in terms of the job title (for some roles)

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