Steady deterioration - Customer Service Representative (CSR) Avetta Employee Review

1.0
13 May 2023
Recommend
CEO approval
Business outlook

Pros

Friendly entry training program. Hire people with little experience.

Cons

Expectations start nebulous and don't ever crystalize. Business strategies target weaknesses in human nature to trust that the company has the customer's best interest in mind.

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Avetta Response
3y
Thank you for your feedback. We would like to understand better what you are reffering too - please feel free to email us at hr@avetta.com.

Explore other reviews about Avetta

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and amazing teams

Cons

Sometimes it can help hard to communicate

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Avetta Response
3w
Thank you for sharing your feedback and for being part of Avetta. We’re glad to hear you’ve had a positive experience with our culture and teams. Clear and effective communication is a priority for us. We’d appreciate the opportunity to better understand your experience and where we can improve. If you’re open to it, please consider reaching out to HR or your manager to share more details.
3.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work and nice coworkers

Cons

No assistance from management and unfair lay off

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