Pros
Nice team member who supports each other during difficult time. Staff uniform and discount.
Cons
The organization struggles with leadership culture, transparency, and consistency in decision-making. Workloads are often unrealistic due to understaffing, contributing to high stress and burnout, while employee well-being receives limited attention compared to the brand’s external image. There is a noticeable gap between the company’s public values and its internal practices, particularly around diversity and inclusion. Representation is visible externally but less so within teams and leadership. Internal processes for addressing issues such as racism feel insufficient and lack meaningful follow-through. Many senior managers prioritize operational targets over people leadership. Support for employees is limited, responsiveness is uneven, and ongoing cost-cutting has impacted morale and retention. A leadership reset and renewed focus on core values and people-first practices are needed for sustainable growth.