All flash and no substance - Anonymous employee Axon Employee Review

1.0
17 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly, not many pros come to mind. The promoted mission is pretty far off from the reality of what is actually being done here.

Cons

Leadership genuinely has no idea how the product works or how it should work to be useful on the software side. The scariest part of everything, other than the complete lack of professionalism from the leadership team (d-level and above), is the blatant disregard for the product's shortcomings. I have no idea how they haven't gotten into more legal trouble yet. I have never worked around more miserable people. I don't mean that they are bad, just that everyone there is stressed and miserable, and it impacts communication in a big way. Hands down the worst company I've ever worked for.

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Axon Response
2w
Thank you for taking the time to share your feedback. We're sorry to hear that your experience at Axon did not meet your expectations. Our mission to Protect Life is at the center of every decision we make, from how we develop products to how we support our teams. We are committed to fostering strong collaboration, open communication, and a culture of continuous improvement. Every teammate has access to dedicated People Operations support, anonymous reporting channels, regular engagement surveys, and direct leadership touchpoints to ensure concerns are heard and addressed. We also take our responsibilities to our employees, customers, and communities extremely seriously. Product safety and performance reliability are top priorities, and we continuously invest in rigorous testing, customer feedback cycles, quality assurance, and ongoing improvements to help ensure our technology performs to the highest standard in the field. Our Ethics & Equity Advisory Council ensures that commitment extends beyond our products to the customers and communities we serve. We appreciate your contributions during your time here and wish you the best in your future endeavors.

Explore other reviews about Axon

5.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

good support and cool projects

Cons

not much, lots to learn

2.0
2 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits Flexible PTO RSU's

Cons

Company morale is low. The other recent reviews stating this are extremely accurate. Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service. Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience. RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually. Not enough staff to support the RMS customer base and ticket counts have ballooned.

3
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