Thank you for sharing your feedback! It’s great to hear that you value the innovation and reliability of our team and workflows. We would love to learn more about the ways we can improve our current systems and processes to increase reliability and time efficiency. If you are willing to share more, please feel free to reach out to our People Operations team or your HRBP.
Thank you for being a part of our team!
Company morale is low. The other recent reviews stating this are extremely accurate.
Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service.
Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience.
RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually.
Not enough staff to support the RMS customer base and ticket counts have ballooned.