Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Axon

      Engaged employer

      Axon reviews

      Great Mission - Frat Boy Culture - Senior Customer Success Manager Axon Employee Review

      3.0
      3 Apr 2025
      Senior customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Axon's Mission to Protect Life

      Cons

      1. Frat Boy Culture 2. Lack of Senior Director Leadership 3. There's Unlimited PTO but No Work Life Balance

      avatar
      Axon Response
      1y
      Thank you for your feedback. We’re glad to hear that you connected with our mission to Protect Life, as it is at the heart of everything we do. We know our mission is only possible because of the people behind it. We take culture, leadership, and work-life balance seriously and are always working to create a supportive environment where our team can thrive. From unlimited PTO to extended time off for long-tenured employees, to regular culture and employee events, we aim to help our teammates feel connected, valued, and empowered, both in and out of the office. We appreciate your time with us and wish you all the best in your next chapter.

      Explore other reviews about Axon

      5.0
      28 June 2026
      Software engineer intern
      Recommend
      CEO approval
      Business outlook

      Pros

      good support and cool projects

      Cons

      not much, lots to learn

      2.0
      2 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay and benefits Flexible PTO RSU's

      Cons

      Company morale is low. The other recent reviews stating this are extremely accurate. Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service. Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience. RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually. Not enough staff to support the RMS customer base and ticket counts have ballooned.

      3
      See reviews by: Helpful|Rating|Date|All
      Related searches: Axon jobs | Axon salaries | Axon benefits | Axon interviews
      Axon reviewsAxon Senior Customer Success Manager reviewsAxon review