Used to be a good company - Help Desk Technician Axon IT Employee Review

Its a fully remote business

management is abysmal, the worst communication I have ever experienced. onboarding was atrocious, for such a "mature" business (been going for many years) they have 0 processes for anything meaningful and everything is in complete shambles. as far as a technical business goes, there are lots of people (including the service desk and SDM) who have no idea how an MSP works If your an MSP advocate, avoid this business - they are not a true MSP. in my time here I observed many people start and leave or be sacked. nobody is interested in proactive work to minimize issues, its all reactive (break-fix billable garbage) Salary is awful (I near tripled my salary by leaving this place), culture is awful and you will be expected to work on some horrific estates. If you know what ITIL is, run a mile because these guys haven't got a clue. In all honesty, if your going to join these guys you may as well just start your own IT business because you will get absolutely nothing in the form of a business vision from the abysmal leadership team.

From working at Axon - IT for nearly 2 years, I have realised they are the best company I could have ever chose to begin working for, I was supported the whole way through and the Fun, Friendly atmosphere that you can't really find elsewhere is brilliant. Would not want to work anywhere else really. Everyone supports everyone and no one gets left behind, Basically like a second family. Must be a good Place to work if I actually enjoy the Monday Mornings!!!

Not one that can I think of.