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B&H Photo Video

Is this your company?

Pay Is Above Industry Standards For Entry-Level Employees - Customer Service B&H Photo Video Employee Review

3.0
2 May 2011
Recommend
CEO approval
Business outlook

Pros

It feels good knowing I work for the greatest photo retailer in the world. Management seems to really care about how you treat customers, which make my job very fulfilling. Starting pay is $17 per hour, something unheard of in retail. They don't give me hard time with time-off, and they have 4 weeks a year off for Jewish holidays. They pay for lunch breaks, and allow you to punch in 15 minutes before your scheduled time.

Cons

Unfortunately, if you're not an Orthodox Jew the chances of getting promoted are very slim, and the few who did make it waited 10 years to move up. The business is run like an army, very restrictive and controlling to a level of paranoia. Company focuses very much on keeping their reputation with customers, but seem to care little about their reputation with employees. Benefits package is minimal.

Explore other reviews about B&H Photo Video

5.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Great experience with the team

Cons

No negative experience to talk about

1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Some nice co-workers across different departments They only hire because people keep leaving.. so if you need a job to fill a role they have, they will take you to fill a position.

Cons

-Extreme workload and high expectations for little pay. -PTO has to be used for a Jewish holiday if you want to get paid. They give you a mousepad showing if you will get paid on certain days. You work all year long and regular employees only get 1 day for Christmas, Thanksgiving and New Years. -Micromanagement and consent surveillance. You are tracked on the computer and how long you stay in a program or if you are away from your desk for too long it will get flagged. -They hired a new company from the outside to monitor you as well to the point where you can't use your phone. They want to give you a flip phone. -Very toxic management and HR staff... very unfair and will give you zero give if you need to work from home.. they will tell you use your PTO. -Zero career growth whatsoever, everyone. -Favoritism gets you higher up in the company. -Very behind in tech & software on the corporate side but they want to have the latest for the vendors. -High revolving door, very churn & burn mentality. -End to WFH on Fridays... You will only be coming in for 4 hours... tough if you are traveling from far away... -Zero culture and no work-life balance

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