Unsatisfactory communication from Management has led to dissatisfied staff and low morale on site. - Anonymous employee BBI Solutions Employee Review

2.0
5 Jan 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Access to a private healthcare plan -Employer pension contributions -Free tea-bags for staff hot drinks -Team building exercises for departments -New positions are created within the group on an almost bimonthly basis -Fast track to Management dependent upon how your are perceived by Head Office. You don't need to have a background in a particular department to become a Manager- as long as your in the clique of senior staff at Head Office you can fulfil your career ambitions regardless of your (un)proven ability to manage others or indeed know basic fundamental truths about the responsibilities you are put in charge of.

Cons

Poor Management: -Merging of different sites has meant a dissolving of site based Managers as the positions are all taken to Head Office in Cardiff. -Communication to staff has suffered as a consequence as individuals who are rarely on site often do not know how the implementation of new procedures will affect the staff that fall under their remit. -Departments have been dissolved and moved to Head Office meaning fewer career opportunities and some redundancies. -Team building exercises for some departments only (depends how interested your Manager is in organising them.) -New positions which are created with individuals in mind are often removed or absorbed into the work load of other staff once the original staff member has moved on. This has meant a lack of fluidity and frustration at possible reductions in career progression opportunities.

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BBI Solutions Response
12y
I have just become aware of this website and the below reviews. I would like to thank the individuals who have taken the time to give this feedback. As a Company we always value the opinion of all of our people as it allows us to find ways to continually improve the business. We have addressed a number of the points raised especially around the size of our facility in Madison which has meant an increase to our team size and workload as a result. We have brought in more site managers as well as new site leads in BBI Solutions and have a new senior structure across the group. We have also introduced “CORE” training across the BBI group in February of this year which is a series of training events enabling managers to gather the skills required to fulfil their role. Hopefully this along with the new intranet, BBI Connects will go some way to improve the communication issue which was also mentioned as a concern. I am delighted to hear the team building provided is seen as a positive as well as the increasing new positions across the group. As the business continues to grow there are always plenty of opportunities for all of our talented employees and these roles can be viewed on all internal notice boards, on the intranet and sourced from the C&P department. We really value all feedback, especially from employees who have been with the business for this length of time and whilst I respect your anonymity I am always open to a discussion and promise to listen. So please feel free to contact me directly or any of the C&P Team if you have any further feedback which you were not able to give in the last Big BBI Survey. We also have an anonymous feedback mechanism through the intranet as well as suggestion boxes in the canteens. Thanks again, Lucy Clementson-Mills Head of Culture and Performance for BBI Group

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2.0
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