They cannot get their systems up to date. The customers have access to a great app, but that leaves no money for the company to improve operations for employees. One example was a payroll check that was messed up that I didn’t see in my account for OVER 6 WEEKS. Those were hours I had already worked for but didn’t get paid for over a month and a half. Their response was “that is just how our system is. We don’t escalate until it’s been over 4 weeks of not getting your payroll”.