The Universal Banking model is a disaster - Anonymous employee BBVA Employee Review

2.0
7 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Since BBVA has taken over definite technology advances over the prior Compass Bank.

Cons

Where do I start? Complete reduction in staff while increasing of goals and responsibilities while decreasing compensation along with unreasonable sales goals. The sales driven culture of BBVA Compass only encourages unethical behavior and the lack of any adequate staffing is decreasing morale in retail. The DSOM is a micromanager. And there appears little opportunity for advancement. Numerous application internally do not even lead to job interviews after over 10 years of consistent production. Abolition of anyone managing operations has added increased responsibility to sales staff which detracts time from ever growing unobtainable sales goals. The vision of the company has not been shared with employees. The sales driven culture of BBVA Compass has decreased customer service level. If its not revenue generating why should employee be compelled or excited about servicing clients. All and all this job could easily drive a banker to the bottle.

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Pros

Lean deal team size learned a lot

Cons

Below standard street pay for interns

2.0
18 Apr 2026
Recommend
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Pros

BBVA as a whole, it has a very friendly work environment and has a unique culture unlike any other bank in midtown

Cons

That being said, any team or department that lefts unchecked can end up becoming toxic which happened at my team. There was a VP/ED who was mistreating me to a point where it was a violation of the code of conduct and was impacting my overall internship experience and my chances at a full time job because this ed/vp was allowed to mistreat based on personal biases against me. I reported it to our manager during our midterm meeting to which I phrased it as “he was in violation of the code of conduct and has been abusive”. Instead he yelled at me during the meeting because he didn’t want to lose someone who downgraded from a BB that he got for cheap. He said in the end of the meeting he would talk with the Ed/vp but a month later he pulled me into a room with HR and said today was the last day of my internship. Very unprofessional as he clearly sided with the toxic Ed/vp and booted me out because he didn’t want to lose the Ed/vp even if he was in violation of the code of conduct. Horrible experince and everyone in my team failed to uphold to professional decency. As long as everyone in that team is still there would not recommend this team at BBVA unless something structurally changes.

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