Great Place - Senior Customer Service Agent BCA Logistics Employee Review

5.0
7 June 2020
Recommend
CEO approval
Business outlook

Pros

Lovely staff Great Training Nice building On site parking Opportunity

Cons

Overworked Stressful No career prospects Poor management No structure Boring

Explore other reviews about BCA Logistics

1.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Location Location Location Location Location

Cons

Management Team members Attitudes of team members and management Atmosphere Culture

2.0
8 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-Trusted to work -Work life balance ok -Weekends off -Bosses improved and were nicer to staff - sympathetic to genuine illness and accommodating of medical conditions

Cons

-Workload fell off a cliff sat around for hours but still expected to work or 'find something to do' - was promoted several times only to have the position taken away due to lack of work - went through several redundancy proceeding so never felt safe - company has burned too many bridges with clients in automotive industry -4 on 4 off became weekends off and long hours in week from halving the staff -too many sites are shutting down so you never feel safe in job -staff who should be fired for misconduct kept and treated like heroes, workers made to feel useless and made redundant -can be toxic depending on department worked and if your face fits -redundancy pay incorrect and ripped off. Ignored all emails and communication from me - HR useless

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