Work-from-home flexibility but poor training support - Account Manager BCD Travel Employee Review

3.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

The good thing is that I can work from home frequently, so I have a much better work-life balance.

Cons

One downside was the lack of proper training and support from my manager. Instead of teaching me directly, I was sent to learn from other departments according to a training schedule. Each person was supposed to train me for seven days, but some of them were rarely available and often disappeared without providing much guidance. As a result, I was left to learn mostly from Excel files and documents, which was extremely difficult without proper explanations. Later, when the department manager asked how the training was going, I honestly explained that one of the trainers did not have much time to teach me. Surprisingly, that feedback was later used against me, and I was told that I was not a good fit for the team. I found that unfair because I was simply answering a question that I had been asked.

Explore other reviews about BCD Travel

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

I love everything about BCD travel. It’s a laid back work environment with minimal micromanagement.

Cons

I really cannot list any kinds. BCD is an awesome place to work.

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to give raises every 6 months based on performance.

Cons

We have not been given raises in years and they always have an excuse as to why they have to push it off til later, even our 0-3% inflation “raises” are put off until further notice. We no longer have sick leave or PTO and they say we should be grateful for that because if we were to leave the company they wouldn’t pay out our PTO to us, but they will pay out our vacation. If you need any kind of time off good luck, you need to know when your children will get sick months in advance, otherwise you accrue attendance points which will get you closer to being fired. Work force management pesters management about what we’re doing and why every single minute of the day. If we are late for scheduled breaks or lunches by a couple minutes they need to know why. If you have to deal with a traveler longer than usual you need to send multiple messages to management explaining why. It’s horrific micromanaging and we are treated like children now. You can find better pay at any other business travel management company while also being treated like a human being and not a number.

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