Fantastic pay and flexibility in a remote role - Virtual Assistant BELAY Employee Review

Thank you for taking the time to share your experience and for the time you are spending with BELAY. We truly appreciate the contribution you are making while serving our clients! We’re glad to hear that the flexibility and remote nature of the work were meaningful benefits for you. At the same time, we understand your concerns around compensation and perceived support. BELAY’s model is designed to provide more than client matching alone—we also handle client acquisition, vetting, contracting, invoicing, collections, and the administrative infrastructure that allows contractors to focus on their work rather than business development and backend operations. That said, we recognize that as contractors grow in experience, expectations around compensation and value naturally evolve. Support is also an area we continue to evaluate and strengthen. Our Client Success Consultants are intended to serve as partners to both contractors and clients throughout an engagement, and feedback like yours helps us identify where that support may not have met expectations. Your suggestion regarding long-term retention and compensation has been shared with our leadership teams. It's important to highlight that we have raised the compensation for our Executive Specialists by a minimum of 53% in the past four years as part of our ongoing commitment to provide competitive pay. Thank you again for your honesty and for the time you are investing with us. We wish you continued success! Warmly, The BELAY Team

Thank you for taking the time to share your experience and for partnering with BELAY. We’re glad to hear that the opportunity to work remotely was a positive part of your journey, as flexibility and access to meaningful work are foundational to our model. We also appreciate your honest feedback regarding compensation. Client needs and scope of work vary widely, and those factors directly influence role expectations across engagements. BELAY’s role is to thoughtfully match contractors with clients whose needs, complexity, and investment align with the contractor’s experience and preferences, while also providing support beyond placement alone. Our model is designed to reduce many of the challenges independent contractors face by handling client acquisition, vetting, matching, contracts, invoicing, and collections, allowing contractors to focus on delivering excellent work rather than managing backend logistics. That said, we recognize that compensation expectations evolve and that market conditions continue to change. We regularly review the pay rate of our contractors to ensure it reflects both client demand and the value our contractors bring. Contractors are also encouraged to bring any concerns regarding their pay rate directly to their BELAY Talent Specialist. We’re grateful for your feedback and for your partnership with BELAY. Input like this helps inform ongoing improvements as we work to create sustainable, mutually beneficial partnerships for both contractors and clients. Warmly, The BELAY Team