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BI Incorporated

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Positive work helping others, but extreme control and issues - Monitoring Technical Support Specialist BI Incorporated Employee Review

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Helping people in government programs Rapid learning Different every day Case management experience

Cons

Director Janet Marshall watches employees on the camera 24/7 - extreme control over employee activity - expected to be on a call 24/7 - absolutely no room for growth. Cohersive control, and false promises from the president Henry - Bigger focus on getting calls out of queue as opposed to helping the Individuals on a deeper level - bed bugs, roaches, and flooding in the building. Made us work out of a hotel for two months and then it flooded a second time.

Explore other reviews about BI Incorporated

5.0
17 July 2024
Recommend
CEO approval
Business outlook

Pros

good salary and development opp

Cons

nothing worth mentioning so far

4.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The workplace culture is positive and collaborative, with colleagues who are supportive, professional, and willing to help. There are valuable learning opportunities and a strong sense of teamwork

Cons

Public-facing positions can be very challenging, as they require handling sensitive situations and often delivering difficult news. The role demands a high level of emotional resilience, patience, and self-control.

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