Worst company ever worked for - Intermediate Representative Client Processing BNY Employee Review

Worked here for 1 year too long, did not feel valued or appreciated. Team always short staffed and they take months & months to replace people - turn around of staff is constantly high but I was told I just ‘joined at a bad time’. Long hours expected, hard work/performance not measured or recognised - contracted to 35 hrs per week but worked 45 nearly every week for 9 months with no extra pay or time back. No incentives to do long hours other than to take workload pressure off. Very stressful and unsupporting environment - voiced to my manager that I was stressed and nothing was followed up or done to relieve this. Wellbeing neglected as no contact or department available to talk to about concerns. Most team mates unapproachable as when you ask for help you get ignored on Teams. You are just expected to know things and do them when never done before, so spent most of my time winging things as nobody had time to explain so learned by trial & error.