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      BNY

      Engaged employer

      BNY reviews

      BNY Mellon, a good job, but not a career - Customer Service Representative BNY Employee Review

      2.0
      12 Aug 2010
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      GREAT benefits! Tuition reimbursement, health/dental/medical/vision for you and your partner, 401(k) with contribution matching! Great place to learn different aspects of technology.

      Cons

      Poor management ability. Many in leadership roles based on tenure, not ability to learn, grow, or teach. Those who have the knowledge are branded as rogue for their ideas and thoughts against the established norm.

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      5.0
      23 June 2026
      Senior associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Really technology driven and laid back first

      Cons

      Low salary for new associates.

      3.0
      30 June 2026
      Svp-technology
      Recommend
      CEO approval
      Business outlook

      Pros

      After the latest re-structuring and going agile, I don't find any. But before, a stable bank with a good book of work. Positive environment with support from your colleagues. Industry standard medical plan and vacations.

      Cons

      Bonuses and salary raises are hugely dependent on who you know in the senior management and how they perceive you rather than what you actually delivered.

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