Pros
Upper management seems somewhat willing to advance by having listening sessions. Overall they have a goal of being #1 in the multi family industry, however they historically have never performed. I had worked for a competitor previously, and didn't know much about BRE other than they weren't very engaged. Now I know why! Employees are scared to talk to executive management, and if you say something radical such as, "Maybe we shouldn't have spent $38,000 on aesthetic features rather than fixing customer's faulty shower valves, then we might have had better customer satisfaction". I got in a LOT of trouble for saying that. They really don't care about their customers/tenants. I went to MONTHLY manager meetings, and customer service was rarely a topic. They really just care about making money, which is how they will get the #1 status in the industry. It is very sad. I don't think Connie Moore, CEO, is aware of what goes on at the property level. She seems nice, but her executives do whatever they heck they want.
Cons
BRE is very behind the times with technology and efficiency processes, I worked for a competitor previously, and most rollouts they came out with I had used years earlier. They even have their managers STILL take rent checks to the bank, wasting time and potentially closing the front doors.