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BSG Clearing Solutions

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Voice Log Customer Service Representative - Voice Log Customer Service Representative BSG Clearing Solutions Employee Review

2.0
12 Dec 2016
Recommend
CEO approval
Business outlook

Pros

You can pick the hours you want, if the hours are available.) Work from home call center. Nice not to have to go to a brick and mortar business.

Cons

Minimum hours are required, but hours not always available. You are required to work the hours you choose, but you can be asked to "log off" the call system if there is not enough calls coming through. I prefer to work if I have been required to be available for them. Be "available" but clock out early doesn't work for me. As a call center rep you could not work too many hours so the company would not be required to provide insurance/benefits.

Explore other reviews about BSG Clearing Solutions

5.0
2 July 2016
Recommend
CEO approval
Business outlook

Pros

work from home, schedule your own hours, building your skills with each client .

Cons

As in all business, could communicate better

2.0
19 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Working from home office. You make your own schedule.

Cons

Raises are not given, you only hear from them through negative feedback. They will ignore and not respond to emails inquiring about a wage increase. When they decide to terminate you, there is no notice or reason given. Do not consider this a long term job, it will become very limiting in a few ways. Reading the same scripts day in and day out will soon become monotonous and the pay is stagnant. Scheduling is at a certain day and time each week, but many times the schedule is late on being released on that specific time so you are wasting time waiting for it to be available so you can choose your hours. You are competing with others who are picking their hours at the same time. If you are not right there when the schedule becomes available there is a chance hours that you wanted will not be there for you. You are not paid for this time. No benefits, no growth, tedious work.

2
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